Privacy Policy
Sex Daisy (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. What Information We Collect
We collect the following personal information when you browse our site, register an account, or place an order:
– Full name
– Email address
– Delivery address
– Contact number
– Payment information (processed securely via third-party providers)
– Purchase history and order details
– IP address and browsing data (via cookies)
We do not collect or store any personal data relating to your sexual preferences or other sensitive health information.
2. How We Use Your Information
Your information is collected and used for the following purposes:
– To process and deliver your order
– To send order confirmations and delivery updates
– To respond to customer support queries
– To improve our website functionality and user experience
– To comply with legal and regulatory obligations (e.g., record-keeping, tax)
– To send you promotional communications (including email, SMS, or telephonic marketing) about our products, promotions, and services in accordance with POPIA. You may opt out at any time by using the “unsubscribe” link in emails, replying “STOP” to SMS, or contacting us directly.
3. How We Share Your Information
We respect your privacy and will never sell or rent your personal information.
We may share limited data only with trusted third parties, and only where necessary to complete your purchase:
– Courier companies (e.g. The Courier Guy) for delivery purposes
– Payment gateways for secure payment processing
– IT service providers for hosting, analytics, and security
All third-party service providers are obligated to protect your data and only use it for the agreed-upon purpose.
4. Discreet Packaging and Communications
We understand the sensitive nature of our products and are committed to discretion:
All orders are packaged in plain, unbranded packaging with no reference to our store or the nature of the contents.
We do not disclose product details to couriers or third parties beyond what is necessary to complete the delivery.
5. Data Security
We take reasonable technical and organizational measures to protect your information from loss, theft, and unauthorised access. These include:
– Secure Sockets Layer (SSL) encryption
– Secure password management on all staff systems
– Regular data backups and software updates
– Limited staff access to sensitive customer data
Please note that no internet transmission is ever 100% secure, but we are committed to safeguarding your data.
6. Your Rights Under POPIA
You have the right to:
– Access or request a copy of your personal information
– Correct or update your personal details
– Request deletion of your personal information (subject to legal obligations)
– Withdraw consent to processing
– Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed
To exercise these rights, please contact us at:
info@sexdaisy.com
7. Data Retention
We retain your information only for as long as necessary:
– To fulfil your order
– To comply with tax and legal obligations
– To support product-related queries or returns (within a reasonable period)
After this, your data is securely deleted or anonymised.
8. Cookies
Our website uses cookies and similar technologies to enhance your experience, analyse traffic, and remember your preferences.
You may disable cookies in your browser settings, but doing so may limit certain site features or functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page and will take effect upon posting. Continued use of our website indicates your acceptance of the updated terms.
10. Contact Us
For any questions about this Privacy Policy or how we handle your information, please contact us by email at:
info@sexdaisy.com